Shipping & Returns

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.


Shipping Time

All orders that are in stock are filled within 24 business hours unless noted. Order processing may be delayed by any incorrect or incomplete information provided by you or your payment provider. Delay's due to payment processing are not the responsibility of Hobbies 4 Life.


Holiday Shipping Time

Time in transit is not guaranteed by the U.S. Post Office. Air shipment time in transit is guaranteed by the shipper. However, most carriers are closed for national holidays and not held responsible for delays due to weather conditions or natural disasters. Your order acknowledgment includes a tracking number for all Priority or Express shipments. Accurate tracking is not available until 1 business day before the expected arrival. If you have an account, you may track your order by logging into your account at the My Account page. ( We do not ship orders on Saturday, Sunday, or Holidays )


Free Shipping on Most Orders

All items are eligible for free standard shipping on all domestic orders ( excludes taxes, fees & gift certificates ). Canceling, combining or changing your shipping address or shipping method may affect your order's eligibility for Free Shipping. Additional charges may apply for oversized boxes, overweight and hazardous materials. This offer excludes Hawaii and Alaska. ( Storage Items, Bodies and Accessories, Stands, Pit Mats, Banners, Starter Sets do not qualify for free shipping ). Free Shipping is unavailable for International Orders.


Returns Policy

You may return most new, unopened items within 14 days of delivery for a full refund. If your returning your order, during packing please be sure all the original packing material and instructions are included. We will not accept your return if the parts are missing.

You should expect to receive your refund (exluding shipping) within 1 week after delivery, however, in many cases you will receive a refund more quickly.

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.


Backorder Policy

The wait is around 2 to 6 weeks for backordered items. Backorders can be cancelled anytime, unless the order has been shipped already.


Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.


Lost Boxes

If you feel that your package has been lost during transit, please contact us with your order/invoice number and a list of the missing items. We will initiate a mail tracer for your order followed by a claim number that will be issued if the shipping carrier does not show delivery within 15 days of scheduled delivery.


Hazardous Material

Hazardous materials (HAZMAT) are not available via U.S. Post Office.

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